Master’s Thesis Explores User Behavior’s Impact on Digital Service Energy Consumption

Just before the end of summer, Nsidibe Onoyom Bassey, master student at the Vrije Universiteit Amsterdam, has successfully defended her thesis “Impact of Users’ Behavior on Digital Service Energy Consumption“. Congratulations on the defense and completing your studies Nsidibe!

This work was supervised by Ana Lucia Varbanescu and myself in the context of our research project Energy Labels for Digital Services, which studies the energy consumption of applications distributed over the compute continuum. In particular, the research addresses the growing concerns over energy consumption in the ICT sector, which poses challenges to achieving net-zero emissions. While ICT solutions are often seen as efficient and low-cost, their energy impact is significant, particularly due to the high demand for digital services, such as online shopping. Energy consumption in the digital domain is largely driven by hardware, software, and infrastructure, but the role of user behavior in influencing this consumption is often overlooked. The thesis focuses on understanding how user behavior affects energy consumption in digital services, using a commonly used open-source online shop implemented as microservices as a case study. The energy consumption on both the client and server side is studied and experiments are conducted with different client browsers, user interactions, and number of users. Based on the experiments, an analytical model is proposed to estimate the energy impact of user behavior on the server side and recommendations are made to both users and developers for how to limit energy consumption.